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Our trained technicians work with state-of-the-art computerized diagnostic equipment, high-quality tools and brand-name parts and products to provide excellent service and exceed customer expectations, every time.
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The Shop Manager oversees and is accountable for the customer service level, daily operations, profitability and quality control of the SpeeDee shop.
The Fluid Services Technician is responsible for all fluid services including oil change, transmission, differential, cooling system maintenance and additional services (e.g. wiper blades, air filters, etc.). He/she communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include courtesy services, and tire repair and replacement services.
The Service Technician is responsible for all tune-up, diagnostic and repair services, as well as additional services as directed by the Shop Manager or Assistant Shop Manager.
The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.
The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.
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